Enhancing Communication Skills | BA VOCATIONAL SYLLABUS & STUDY MATERIAL SEMESTER 4 LUCKNOW UNIVERSITY

UNIVERSITY OF LUCKNOW

ENHANCING COMMUNICATION SKILLS

BA SEMESTER 4 VOCATIONAL COURSE

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Unit 1: Introduction

• Meaning and components of communication
• Characteristics, difference between verbal and non-verbal communication
• Barriers to effective communication, CV/Resume writing and facing interview

Unit 2: Self and Intrapersonal Communication

·       Increasing Self Awareness

·       Improving Self-esteem

·       Concept of self-disclosure, Johari Window Model

 

Unit 3: Communication

·       Relationship andcharacteristics of healthy relationship

·       Relational development stages

·       Understanding family communication system and friendship development

 

Unit 4: Communication in Groups and teams

·       Nature, Goals andtypes of groups

·       Stages of formationof groups, Groups discussion and its type

·       Characteristics of aneffective team, Skills for developing an effective team